Managing Your Wired Church Subscription
Wired Church offers tiered subscription plans designed to grow with your church. From a free Starter plan for small congregations to Enterprise for large multi-campus organizations, there is a plan for every size. This guide covers how to view your current plan, understand what each tier includes, and monitor your usage.
Accessing Billing Settings
- Navigate to Admin > Settings from the admin sidebar.
- Click Billing in the settings menu.
Only organization admins can access billing settings. Staff and member users do not see the Billing option in settings.
Current Plan Overview
The billing page displays your current subscription details at a glance:
| Field | Description |
|---|---|
| Current Plan | Your active plan name (Starter, Pro, or Enterprise) |
| Monthly Price | The billing amount per month |
| Billing Cycle | Monthly or Annual |
| Next Billing Date | When your next charge will occur |
| Payment Method | The card or account on file (last 4 digits) |
| Status | Active, Past Due, or Canceled |
Plan Tiers
Starter Plan — Free
The Starter plan lets small churches get started with Wired Church at no cost:
| Feature | Limit |
|---|---|
| Members | Up to 50 |
| Campuses | 1 |
| Contribution Funds | 3 |
| Admin Users | 2 |
| Email Broadcasts | 100/month |
| SMS Messages | Not included |
| Custom Domain | Not included |
| Bank Feeds | Not included |
| Fund Accounting | Basic |
| Storage | 1 GB |
The Starter plan requires no credit card. You can use it indefinitely as long as you stay within the limits. It is a great way to try Wired Church before committing.
Pro Plan — Best for Most Churches
The Pro plan is designed for the average church congregation:
| Feature | Limit |
|---|---|
| Members | Up to 500 |
| Campuses | Up to 3 |
| Contribution Funds | Unlimited |
| Admin/Staff Users | 10 |
| Email Broadcasts | 2,000/month |
| SMS Messages | 500/month |
| Custom Domain | Included |
| Bank Feeds | 2 connected accounts |
| Fund Accounting | Full |
| Storage | 25 GB |
| Priority Support | Included |
Enterprise Plan — Multi-Campus Organizations
The Enterprise plan is built for large churches and multi-site organizations:
| Feature | Limit |
|---|---|
| Members | Unlimited |
| Campuses | Unlimited |
| Contribution Funds | Unlimited |
| Admin/Staff Users | Unlimited |
| Email Broadcasts | 10,000/month |
| SMS Messages | 2,000/month |
| Custom Domain | Included |
| Bank Feeds | Unlimited connected accounts |
| Fund Accounting | Full + multi-entity |
| Storage | 100 GB |
| Priority Support | Included |
| Dedicated Account Manager | Included |
| API Access | Included |
Usage Dashboard
The billing page includes a usage dashboard that shows your current consumption against plan limits:
- Navigate to Admin > Settings > Billing.
- Scroll to the Usage section.
The dashboard displays:
| Metric | What It Measures |
|---|---|
| Members | Total active member records vs. plan limit |
| Admin/Staff Users | Users with admin or staff roles vs. plan limit |
| Storage | Media uploads, documents, and attachments vs. plan limit |
| Email Broadcasts | Broadcast emails sent this billing period vs. plan limit |
| SMS Messages | Text messages sent this billing period vs. plan limit |
| Campuses | Active campuses vs. plan limit |
| Bank Feed Connections | Connected bank accounts vs. plan limit |
Usage counters for broadcasts and SMS reset at the beginning of each billing period. Member and storage counts do not reset.
Usage Alerts
Wired Church sends alerts when you approach plan limits:
- 80% threshold — A yellow banner appears on the admin dashboard.
- 95% threshold — An email notification is sent to the billing contact.
- 100% reached — The affected feature is soft-locked with a prompt to upgrade.
Hitting a limit does not delete data or disrupt existing functionality. New records in the limited area are blocked until you upgrade or reduce usage. For example, reaching the member limit means you cannot add new members, but all existing member data remains accessible.
Payment Method on File
Your payment method is shown on the billing page with the last 4 digits for identification. To update it, see the Billing History and Invoices guide.
Accepted payment methods:
- Credit Card — Visa, Mastercard, American Express, Discover
- Debit Card — Any card with a Visa or Mastercard network logo
- ACH Bank Transfer — Direct bank debit (Pro and Enterprise plans)
ACH bank transfers typically have lower processing fees than credit cards. If you are on the Pro or Enterprise plan, consider switching to ACH for savings.
The Free Starter Plan
The Starter plan is completely free and has no trial period. Here is what you need to know:
- No credit card required — Sign up and start using Wired Church immediately.
- No time limit — Use the Starter plan as long as it meets your needs.
- Full core features — Members, attendance, contributions, ministry scheduling, and the member portal are all available.
- Limited scale — The 50-member cap, single campus, and 3-fund limit are the main constraints.
- No custom domain — Your site is at
yourchurch.wiredchurch.app. - Community support only — Help center articles and email support with standard response times.
When to Upgrade from Starter
Consider upgrading to Pro when:
- Your active member count approaches 50.
- You need more than 3 contribution funds.
- You want to add a second campus.
- You need SMS messaging for 2FA or broadcasts.
- You want a custom domain for professional branding.
- You need bank feed integrations for financial management.
- You need more than 2 admin/staff user accounts.
Viewing Plan Comparison
To compare plans side by side:
- Navigate to Admin > Settings > Billing.
- Click View Plans or Compare Plans.
- A modal displays all three tiers with feature comparisons.
- Click Upgrade on the plan you want (see Upgrading or Downgrading).
Billing Contact
The billing contact receives all payment-related communications:
- Payment confirmations
- Failed payment alerts
- Usage threshold warnings
- Plan change confirmations
- Invoice emails
By default, the billing contact is the organization admin who set up the account. To change the billing contact:
- Navigate to Admin > Settings > Billing.
- Scroll to Billing Contact.
- Enter the name and email for the person who should receive billing communications.
- Click Save.
The billing contact does not need to be an admin user. You can set it to your church treasurer or financial secretary's email address.
Frequently Asked Questions
Is there a contract or commitment? No. All plans are month-to-month (or annual if you choose). You can upgrade, downgrade, or cancel at any time.
Do I get charged per member? No. Pricing is based on plan tiers with member count limits, not per-member pricing. Whether you have 10 or 49 members on the Starter plan, the cost is the same (free).
What happens if I exceed my member limit? You will not be able to add new members until you upgrade or remove inactive members. Existing data is not affected.
Can I try Pro features before upgrading? Contact Wired Church support to request a 14-day Pro trial on your existing account. No credit card required for the trial.
Is my data safe if I cancel? Your data is retained for 90 days after cancellation. During this period, you can reactivate your account and all data will be restored. After 90 days, data is permanently deleted.